Are you looking for a career in an exciting industry, a supportive work environment, and a place to get support to become the best version of yourself?

If this sounds like you, keep reading…

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About Us
JC Entertainment & Events is a leading Event Management and Production company specialising in creating memorable and seamless experiences for our clients. From corporate conferences to large-scale music events, we pride ourselves on delivering amazing events that leave a lasting impression!

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We are going through an exciting growth phase and are looking for someone to fill a Production sales rep role in Port Macquarie, NSW.

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About You

Are you a charismatic and enthusiastic individual with a genuine passion for the live production industry? With at least two years of hands-on experience in live production and a solid year in sales, you blend technical expertise with a knack for client relations.

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You thrive on the energy and excitement of live events, staying updated with the latest trends in Sound, Lighting, and Vision. As a natural problem solver, you love diving into the intricacies of production setups, from Allen and Heath Consoles to Blackmagic Vision Switchers. Your interest in cutting-edge technology and equipment drives you to constantly learn and innovate.

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Proactive and communicative, you build rapport easily and enjoy engaging with clients, understanding their needs, and providing tailored solutions that exceed expectations. Your responsiveness and honesty foster trust and long-term relationships, making you a reliable point of contact for all client needs.

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You excel at using inventory management software like Current RMS to ensure everything runs smoothly. You take pride in your organisational skills and your ability to manage multiple tasks under pressure without compromising on quality.

Your passion for the field is evident in everything you do, making you not just a team player but a driving force behind successful, memorable events.

 

Role Overview 

​As a production sales rep you play a crucial role in bringing in and securing work for the company and maintaining strong relationships with our customers. Your role is to help assist and guide clients along the journey when they require equipment hire, production services and installations or product sales. You also need to have a sound understanding of the other services the company offers such as entertainment and event management services and always be looking at an opportunity for us to assist clients with those services too. 

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To succeed in this role, you need to have strong Sound, Lighting, Vision, Staging and overall event experience. You can lean on the Director of Production and Production Ops Managers for assistance to ensure we offer the client the right solution and that we can successfully deliver that to the client in a profitable way. The Sales role needs to have a strong understanding of our inventory and be able to use Current RMS (Inventory Management software) to ensure equipment is available on the required date. Current RMS will be the main software used for creating quotations, this then extends into the job delivery stage. 

 

The Sales rep will have strong communication skills and not be afraid to pick up the phone and talk to the client. You need to be prompt in responding to customer needs and be honest with the customer if there is a problem. You need to have the ability to say no to the client if they are wanting us to do something outside the scope of work or that goes against our company policy. 

 

Once converting a job to an order the production sales will work closely with the ops manager to gather and collate information to ensure the successful delivery of the event. The sales rep will make scheduled contact with the client to ensure everything is going as planned and just to check in incase something may have been missed or there is a change in information. 

 

The Sales rep will be supplied with leads from phone calls or the website enquiry form however you need to be constantly looking for new opportunities, touching base with old clients and making follow ups to ensure KPIs are being met and the company is utilising all its available contacts. 

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Key Responsibilities

• Responding to customer enquiries

• Leading customers through the sales process

• Creating successful solutions for customers

• Converting quotes to orders

• Promptly responding to customer requests and communication

• Ensuring Gear lists are quoted and costed correct

• Following company policies on how certain production elements are created

• Gathering all required information for a job and creating workbooks for Prod Ops Manager and Technicians

 

Indicators of Effectiveness (KPI) 

• Overall success is consistently bringing in work to the company that is in line with what we do and profitable to complete

• Meeting KPIs set out by Production director, The Main KPI being landing profitable production jobs in the mid north coast region. This will be measure by Number of new quotes per month, Conversions to paying Jobs, Revenue Generated and profitability of contract per quarter.  

 

Necessary Skills and Attributes

• Minimum 2 years in the live production industry

• Minimum 1 Years Sales Experience

• Strong Sound, Lighting, Vision skill set. 

• Experience setting up and dismantling Production Set Ups

• Experience with Production equipment with the knowledge to understand what type of product is required for a specific event need

• Strong critical thinking skills

• Ability to work under pressure

• Ability to troubleshoot problems

• Computer Skills, Office365 of Google Drive

• Experience with rental management system

• Strong accountability and ability to meet deadlines and KPIs 

• Team Player

• Excellent Customer Service Skills 

• Experience with Inventory Management Software

 

Ideal 

• Experience with Allen and Heath Console, Grand MA, Blackmagic Vision Switchers, Shure and Sennheiser Wireless Systems, Pro presenter, PVP and Nova Star LED Processors

• Experience with Current RMS 

 

Key Relationships

• Direct report to the Production Director  

• Working closely with the Production Director, Production Ops Manager.

• Interactions with Warehouse Manager and Production Technicians. ​

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Apply below and send your CV and Cover Letter showcasing your experience along with a video no longer than 60 seconds telling us about a favourite production project you have worked on.